THEME OF THE SEMINAR Recently, many Indian states have enacted their respective Right to Service Acts, as a key administrative reform initiative. These Public Service Guarantee Acts build on the idea of the Citizen Charter – while Citizen Charters define the quality of public services, these Acts take it a step further by making a citizens’ right to public service within the stipulated time legally binding, failing which the concerned officials can be penalized. Although the legislative framework for these Acts has been established, the objectives of the Act can be achieved only by enhancing the actual delivery of services. This is contingent on several factors. Foremost among which is the need to strengthen the capacities of service providers by creating adequate and efficient supporting infrastructure along with an attitudinal change.
Thus, the seminar topic poses a lot of challenging areas to be covered during technical sessions under different themes such as: Right to Service and Good Governance Right to Service and Globalization Privatization of Service Sector in India Right to Service and Consumerism Social Science perspectives of Right to Service Technicalities and enforcement mechanism
SUBMISSION DEADLINES Last date for submission of abstract: 30 June 2013 Last date for submission of final paper in soft copy at email@example.com 12 July 2013. Last date for submission of hard copy of final paper, Registration Form and Fee :15 July 2013 For More Information visit: http://rgnul.ac.in/rts13.pdf